Returns

Money-back

If a one-time order is not right, you can ask for a refund or replacement within the window below. That is our money-back path.

One-time orders

Not satisfied with a 3 Day or 10 Day Supply? Contact us within 30 days of delivery for a refund or replacement.

Subscriptions

Cancel a 30 Day Supply anytime in Account to stop future charges.

Refunds for the current billing period are case-by-case. Call 1-888-605-3062 for help.

How to start

Call 1-888-605-3062 and sign in to Account with your order details.

What we need

Have your order reference, a short reason, and photos if there is a product issue or damage.

Eligibility

We may ask how the product was used and what condition it is in. We choose refund or replacement when a claim is appropriate.

Refund timing

Approved refunds go to the original payment method. Timing varies by bank or card. It is usually within several business days after approval.

Return shipping

If a physical return is required, we will tell you how during the claim.

Damaged or wrong item

If an item arrives damaged or is the wrong item, contact us as soon as you notice. We will arrange a replacement or refund in good faith.

Shipping

Delivery timing and address issues are covered on the Shipping page.

Policy updates

We may update this Returns page. The version on this site is the current policy.

Contact

Call 1-888-605-3062. Sign in to Account to review your orders.

Jolly Products

2985 Piedmont Road NE

Atlanta, GA 30305